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Monthly Archives: February 2017

Importance of Renewal Feedback Request

This is a note from the Membership committee to our members. Renewal in BNI is not automatic and it is really important for members to submit feedback once it is requested from our team. I want members to think of the Membership Committee as the Human Resources Department for our BNI chapter. Our job is to protect a future member from having a bad experience with a current member. There are two issues that come up in the work world. One is that there is a personality conflict and the other is a performance issue.

We need to be adults and really focus on performance issues as that is what is necessary to protect future members. As a membership committee when we are doing a renewal we are looking at Chapter Traffic Lights, we look at the PALMS report, and we review feedback.

Please keep this in mind and speak up if you have issues with members.


Tom Matthews

Turning Pink Slips into Paychecks

Before the world of online entry, BNI had referral slips and there were three copies. The white one was given to the member receiving the referral, the pink slip went in the basket, and the member giving the referral kept the yellow slip. As we enter the technological era of BNI, I want to keepContinue Reading

Anatomy of the Sales Manager Moment

Last week I covered the purpose of the sales manager moment and as a recap that purpose is to educate your sales team on what you do. We are not here to spend 45-60 seconds selling every week. If people know you, like you, and trust you they will do business with you and referContinue Reading

Sales Manager Moment, Tools for Success

One of the most important parts of a BNI meeting is the Sales manager moment and I am going to do a two part blog on this topic. The first segment is the purpose of this moment and the second segment will be the how. The fundamental idea behind BNI is that you Give toContinue Reading

Contact BNI Concord:
Paul Indelicato    President

Meeting Location and Time:
Wednesday 7:00 AM
Trinitarian Congregational Church
54 Walden Street
Concord, MA 01742

BNI Mass Corporate Office:
111 Boston Post Road, Suite 105
Sudbury, MA 01776