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Importance of Renewal Feedback Request

This is a note from the Membership committee to our members. Renewal in BNI is not automatic and it is really important for members to submit feedback once it is requested from our team. I want members to think of the Membership Committee as the Human Resources Department for our BNI chapter. Our job is to protect a future member from having a bad experience with a current member. There are two issues that come up in the work world. One is that there is a personality conflict and the other is a performance issue.

We need to be adults and really focus on performance issues as that is what is necessary to protect future members. As a membership committee when we are doing a renewal we are looking at Chapter Traffic Lights, we look at the PALMS report, and we review feedback.

Please keep this in mind and speak up if you have issues with members.


Tom Matthews

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Contact BNI Concord:
Paul Indelicato    President

Meeting Location and Time:
Wednesday 7:00 AM
Trinitarian Congregational Church
54 Walden Street
Concord, MA 01742

BNI Mass Corporate Office:
111 Boston Post Road, Suite 105
Sudbury, MA 01776